Walwin Terms of Service
Last updated: 24.04.2025
Welcome to Valwin (https://valwin.gg), an entertainment platform dedicated to case openings and gaming experiences. This Website is owned and operated by Monetra Limited, a company registered under the laws of Curaçao, with its registered office at 47 Breedestraat, Willemstad, Curaçao. These Terms of Service ("Terms", "Agreement") govern your use of the Valwin platform ("we", "our", "us") and the services provided therein ("Services").
By accessing and using our Website, registering an account, or engaging with our Services, you accept and agree to these Terms. If you do not agree, you must not use the platform.
1. User Account
1.1 Account Registration: Users may register using supported methods, including email and social accounts (e.g., Discord, Google). You agree to provide accurate and complete information and are responsible for maintaining confidentiality of your account credentials.
1.2 Eligibility: You must be at least 18 years old or of legal age in your jurisdiction. Use of Valwin is prohibited where local laws forbid such services.
1.3 Account Integrity: One user = one account. Multi-accounting, shared access, or impersonation will lead to permanent bans.
1.4 User Responsibility: You are solely responsible for all activity under your account and for maintaining the confidentiality of your login credentials.
1.5 Account Termination: We reserve the right to suspend or terminate accounts at our discretion, especially in cases of rule violations or suspicious behavior.
2. Payments and Virtual Currency
2.1 Deposits: Users may deposit using supported methods (cards, crypto, skins, etc.). Deposits convert into Valwin Coins, the in-platform virtual currency.
2.2 Withdrawals: Withdrawals are processed in crypto, and valorant points
2.3 Ownership: Valwin Coins are not real-world currency. They exist solely within the platform and hold no real-world value.
2.4 Bonus System: Valwin may offer bonuses, promotions, and rewards (XP, rakeback, free cases, etc.) subject to specific terms and eligibility.
3. Fair Use and Behavior
3.1 Prohibited Conduct: The following are strictly forbidden: Multi-accounting
Using bots or automated tools
Abusing bugs, exploits or vulnerabilities
Sharing accounts or login credentials
Engaging in fraud or chargeback abuse
Provocative, racist, sexist, or harassing behavior
Advertising, spam, or self-promotion in chat
3.2 Chat Guidelines: Valwin Chat is public and for community engagement. Toxicity, begging, spam, or false accusations will lead to sanctions.
4. Game Mechanics and Balance
4.1 Virtual Nature: All items, levels, XP, and in-game assets have no real-world value. Spending real money converts to virtual assets only.
4.2 Rush Spins and XP: Special features like Rush Spins, XP boosts, and rewards follow predefined mechanics that may be updated periodically.
4.3 Fairness: Drop rates are governed by a Provably Fair system. User interface errors do not entitle you to compensation.
5. KYC and Compliance
5.1 Verification: We may require Know Your Customer (KYC) procedures to verify your identity, especially for withdrawals or if suspicious behavior is detected.
5.2 KYC Data: This may include full name, government ID, proof of address, payment method ownership, and source of funds.
5.3 Failure to Comply: Refusal to complete KYC may lead to account suspension or permanent ban, with forfeiture of virtual assets.
6. Website Access & Downtime
6.1 Maintenance: Valwin may undergo technical maintenance. We are not liable for access interruptions.
6.2 Lost Access: If you lose access to your registered email or login credentials, account recovery may not be possible.
6.3 2FA: We offer optional Two-Factor Authentication (2FA). We are not liable for breaches resulting from your failure to use it.
7. Intellectual Property
All content on Valwin, including but not limited to code, design, graphics, and branding, is the property of Valwin and protected under applicable copyright laws. Users are granted limited, non-exclusive, non-transferable rights to access the platform for personal, non-commercial use.
8. Limitations of Liability
Valwin and its affiliates are not liable for indirect, incidental, or consequential damages resulting from use of the platform. This includes but is not limited to loss of virtual items, access issues, or user conduct. Use Valwin at your own risk.
9. Governing Law
These Terms are governed by the laws of Curaçao. All disputes shall be resolved in the competent courts of Curaçao.
10. Changes to the Terms
We may update these Terms at any time. Continued use of the platform after updates implies acceptance of the revised Terms. Please check this page periodically.
11. Contact Us
For questions or concerns:
Email: support@valwin.gg